What a great night for Rootcode as we secured the silver award for the Expert Republic under the “connected products & services” at the Digital Excellence Awards 2021. The event was held on the 30th of November 2021 at the Shangri-La Hotel, Colombo, and was organized by the Software Chapter of the Federation of Information Technology Industry of Sri Lanka (FITIS). Through this initiative, FITIS aims to recognize the business enterprises who were able to successfully plan and transform themselves through the adoption of digital technologies and migrate from Industry 3.0 to 4.0.
The Connected products and services award is given to recognize products/services that sell customers a journey of experience, enabling the users to digitally interact with the organization and therefore the organization can gain valuable insights about users and products to augment the overall customer experience.
Our winning product, Expert Republic is an on-demand video consulting application that allows users to book one-to-one and group sessions with professional Experts who provide a range of useful services. Expert Republic came into fruition during the COVID-19 pandemic when most professionals were struggling to carry out their services like they used to because they heavily relied on physical interaction. Expert Republic was built as a solution for this crisis. With this mobile/web application in hand, Experts were able to conduct their businesses in a modern digital way. Most Experts who signed up for our application were able to not just retain their current customer base but also to reach out to clients from all over the world, at the comfort of their homes.
Further, by tracking the user behavior anonymously, we identified some interesting metrics which we used in order to introduce some on-demand services during the pandemic; such as mental and wellness services and therapy services. This was seen as one of the top social positive impacts brought forward by the Expert Republic platform.
Speaking about the achievement, Rootcode Founder and CEO, Alagan Mahalingam said, “we are honored to have received this award. The entire Expert Republic team is pleased to be recognized yet again for great work”.
We are very proud of the Expert Republic team for taking this application to amazing heights. The team is continuously working towards improving and introducing better and newer features that will prove to be of great value to the users. Keep an eye on the Expert Republic socials for more information.